Privacy Policy

1. Introduction

Welcome to My Fur-Ever Love Art ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myfureverloveart.com (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Create an account (email address, password)
• Place an order (name, shipping address, billing address, phone number)
• Upload pet photos for art transformation
• Contact us via email or contact forms
• Subscribe to our newsletter or marketing communications
• Participate in surveys, promotions, or contests

2.2 Payment Information

Payment information (credit card numbers, billing details) is processed securely by our third-party payment processor, Stripe. We do not store your complete payment card details on our servers. Stripe's privacy policy governs their collection and use of your payment information.

2.3 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (city and country level)
• Cookies and similar tracking technologies

2.4 User-Uploaded Content

We collect and store pet photos that you upload to our service for the purpose of generating custom artwork. These images are stored securely in our cloud storage infrastructure provided by Supabase.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process your orders, generate custom pet artwork using AI technology (Google Gemini API), and fulfill product orders through our fulfillment partner (Printify)
• Account Management: To create and manage your user account, authenticate your identity, and provide customer support
• Payment Processing: To process payments and prevent fraudulent transactions
• Communications: To send order confirmations, shipping notifications, customer service messages, and respond to your inquiries
• Marketing: To send promotional emails, newsletters, and special offers (with your consent, where required)
• Personalization: To remember your preferences, customize your experience, and display relevant content
• Analytics: To analyze usage patterns, improve our services, and optimize website performance
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our Terms of Service
• Security: To protect against fraud, abuse, and security threats

4. How We Share Your Information

We share your information with the following third parties:

4.1 Service Providers

• Supabase: Provides authentication, database hosting, and cloud storage for user data and uploaded images
• Stripe: Processes all payment transactions securely
• Printify: Fulfills and ships physical products (prints, mugs, puzzles, etc.)
• Google Gemini API: Powers our AI art transformation technology

4.2 Analytics and Advertising

We may use analytics services (such as Google Analytics) to understand how users interact with our Site and improve our services.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site.

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly (authentication, shopping cart)
• Performance Cookies: Collect anonymous data about how visitors use the Site
• Functionality Cookies: Remember your preferences and settings
• Targeting/Advertising Cookies: Track your browsing habits to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/SSL)
• Secure cloud storage with access controls
• Regular security audits and monitoring
• Restricted access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account data is retained until you request account deletion
• Order history is retained for tax and accounting purposes (typically 7 years)
• Uploaded pet photos are retained in your gallery until you delete them
• Marketing communications are retained until you unsubscribe

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request restriction of processing of your data
• Objection: Object to processing of your data for certain purposes (e.g., marketing)
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us atprivacy@myfureverloveart.com. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to the United States and other countries where our service providers operate.

We take steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us atprivacy@myfureverloveart.com.

12. European Union (GDPR) Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 8 above. Our legal basis for processing your data includes:

• Contract: Processing necessary to fulfill our contract with you (service delivery, order fulfillment)
• Consent: Where you have given explicit consent (marketing communications)
• Legitimate Interests: For analytics, fraud prevention, and service improvement
• Legal Obligation: To comply with applicable laws

You also have the right to lodge a complaint with your local data protection authority.

13. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Marketing Communications

We may send you promotional emails and newsletters about new products, special offers, and updates. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at privacy@myfureverloveart.com
• Updating your communication preferences in your account settings

Note: Even if you opt out of marketing emails, we will still send you transactional emails related to your orders and account.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: